Project Zero
Privacy Policy
1. INFORMATION WE MAY COLLECT ABOUT YOU
We collect and process the following information which may include your personal data.
a) Information provided by you when using the Games(“Basic Information”)
We will collect the following information from you when you play our Games:
your mobile device’s unique device ID (Device ID) and device name;
your user preferences; Core information related to your gameplay, such as your overall progression to a particular level or stage, your virtual currency stores or the completion of certain activities during your gameplay (for example, completing a tutorial, passing a level, making a purchase or viewing a video ad).
b) Contact information provided by you when using the Forums or Support Centre. (“Contact Information”)
We may ask you for, or you may submit, certain contact information to us whenever you contact us through the Forums or Support Centre.
This may include:
your avatar/profile picture (Forums only);
your username (Forums only);
your email address;
your name (Forums only), and
your password (Forums only).
c) Information used for the purposes of serving advertisements. (“Advertising Data”)
Through our third party advertising network partners, we may gather information about your devices when you install or play our Games, depending on the permissions you’ve granted. This may include:
the make, model and operating system of your device;
properties of your device, such as screen size and orientation, audio volume and battery;
the mobile network operator linked to your device;
the Games played;
the country, time zone and locale settings on your device (i.e. country and preferred language);
network connection type and speed;
IP Address;
MAC address;
internet browser used to access the Games; and
the advertiser ID, which is an identifier unique to you if you use an Apple device, but which doesn’t reveal your name.
d) Information collected for the purposes of providing analytic. (“Analytic”)
We may collect technical information about your use of the Online Services through the use of tracking technologies and analytics.
Personal data we may collect includes the following:
your Device ID;
your user ID (which is generated by us and allocated to you when you first play our games);
your device operating system & version;
your device make and model;
gameplay attempts, progression, and results;
session game time start, end and duration;
purchase transaction types and spend you have made using virtual items in the Games;
the country of your Device;
the time, date and install source of your first download (e.g. from a clicked advertisement);
advertisements viewed and clicked; and
identification of crashes and defects.
We use a third party analytic provider called Adjust when conducting our analysis on our marketing campaigns.
Adjust may collect analytic and some advertising data on our behalf and in accordance with our instructions, and its applicable privacy notice.
If you would like to find out more about the way Adjust collects and processes this information this is likely to be set out in their privacy policies and/or terms and conditions.
For the small number of users that continue to play some of our legacy games which are no longer available for sale, the management of the Analytic is provided by Amazon Pinpoint, part of Amazon Web Services. If you would like to find out more about the way Amazon Web Services collects and processes this information this is likely to be set out in their privacy policies and/or terms and conditions. Please refer to https://aws.amazon.com/legal/
e) Information about you collected from third parties(“Third Party Log-In Information”)
When you access the Games via a third party social media provider such as Facebook, we may collect and store personal and non-personal information which is available on that third party social media provider, such as your Facebook name, your profile picture or its URL, your Facebook ID and other public data of your friends, provided that you have expressly agreed to the use of Facebook within the Games. We will also receive technical data in order to ensure the Games connect to the correct Facebook account.
DATA RETENTION
We will hold your personal information on our systems for as long as is necessary for the relevant service, or as otherwise described in this Privacy Policy.
2.CHILDREN
We do not use our Online Services to knowingly solicit information from or market to children under the age of 13. Our terms of use prohibit users aged under 13 years from accessing our Online Services. In the event that we learn that we have collected personal information from a child under 13 years of age, we will delete that information as quickly as possible. If you believe that we might have any information from or about a child under 13 years of age please contact us at projectzero01.yolasite.com
3. SECURITY
We will take all reasonable technical and organizational precautions to prevent the loss misuse or alteration of your personal information. For example, our databases are password protected and limited to essential employees only (such as FTG management or employees whose main role requires system access).
Please be aware that, although we endeavor to provide reasonable security for information we process and maintain, no security system can prevent all potential security breaches.
4. INTERNATIONAL DATA TRANSFERS
Where you make in-game purchases via iTunes or Google’s Play store, the confirmation that your purchase is valid as required by Apple or Google for such purchases will be processed using servers hosted in Singapore in the event that there is a problem with the servers hosted in Ireland. The servers we use for this purpose are hosted by Amazon Web Services.
Basic Information used for Matchmaking services, where users may play against other users, may be processed using servers based in Singapore or US in addition to Ireland and Germany, reflecting the global player base of the Games. The servers we use for this purpose are hosted by Amazon Web Services.
It is possible that your personal information may be transferred outside of the EEA by Ad Networks, Adjust, or Zendesk. We recommend that you refer to the privacy policies and/or terms and conditions of these third parties if you are concerned about your data being transferred outside the EEA.
Where we transfer your information outside of the EEA, we have agreements in place with those parties which include standard data protection clauses adopted by a data protection regulator and approved by the European Commission to ensure that appropriate safeguards are in place to protect your personal data. If you would like to find out more about these safeguards, please let us know by writing to support@jdgaia.com
5. Contact us
E-mail: support@jdgaia.com